(The image is for illustrative proposes and does not reflect the real iNteract Dashboard)
iNteract captures Point-of-Decision (POD) data
Interactions, comparisons, and engagement — giving retailers actionable insights that go beyond what traditional POS or loyalty systems can track.
Customer Behavior Analytics:
Track which products are explored, compared, or abandoned.
Decision Path Insights:
Understand the steps customers take before purchase.
Promotion Effectiveness:
Measure the impact of in-store promotions and signage.
Category Trends:
Identify which product categories are engaging or underperforming.
Hidden Opportunities:
Detect products with high engagement but low conversion.
Customizable KPIs:
Tailor metrics to merchandising, marketing, or operations teams.
Real-Time Insights:
Understand customer engagement as it happens.
Heatmaps & Flow Visualizations:
See which products attract attention and for how long.
Exportable Reports:
Share insights with teams or brand partners.
Multi-Store Scalability:
Analyze insights across individual or multiple store locations.
Traditional retail systems capture transactions, but they miss the decision-making process. iNteract enables you to:
Identify which product features influence purchase decisions.
Optimize shelf layouts based on real engagement.
Improve promotions with actionable insights.
Give brands meaningful in-store engagement data.
(The image is for illustrative proposes and does not reflect the real iNteract Dashboard)